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| | Customer Reviews: | | | Average Customer Review: ( 755 customer reviews )
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Most Helpful Customer Reviews
1025 of 1042 found the following review helpful:
 The TomTom One Gets An Upgrade... Nov 06, 2007
By Anton Tobias
Christmas is here again and that can only mean one thing...the GPS market is introducing new toys for consumers to play with. What we have here is the newly updated TomTom One (3rd Edition) which is the exact same dimensions and weight as the regular TomTom One ( 3.8" x 3.2" x 1.0" and 6.1 ounces ) with added features and of course newly updated Tele Atlas maps.
Lets start with the basics, for consumers looking to upgrade from the prior released TomTom One, the cosmetics of the product have changed slightly. The thin black plastic that outlined the screen has been replaced with the ever popular color silver. This gives the TomTom One a new space-age look that may appeal to some people while others (myself included) will find the new look cheap and clichéd. The SD card slot on the bottom of the unit has been replaced with an RDS-TMC antenna connector which is used for traffic reports. The antenna itself does not come with the unit and is available separately for roughly $129.00 but I find this accessory unneeded and pricey.
Moving on to the interface...needles to say the TomTom One (3rd Edition) borrows heavily from past TomTom operating system software so anyone who has used TomTom products will have a decent idea on how to maneuver around the already user-friendly interface. They have managed to add a few extras to the touch screen interface such as a "Help Me" button which when pressed opens features such as "Phone For Help" which displays emergency numbers for the current location (such as and typically 911) "Drive To Help" which show you the quickest way to the nearest police station or hospital and a "First Aid Guide" which is provided by the British Red Cross.
Also included in the safety features is an option to sound a custom alarm if any of the following occur:
1. When approaching a school or church
2. When driving faster than a set speed
3. When driving faster than allowed
A nice addition to the TomTom One (3rd Edition) is the ability to make your own map corrections. For example the city I live in recently shut down an existing department store and rebuilt a Super Center about a mile down the road about 3 months ago. Because of this recent change the Points Of Interest database had to be updated. I simply used the "Map Correction" feature to edit and move the existing Point Of Interest to its correct location on the map. Very convenient. The "Map Correction" feature also allows users to (Un)block A Street, Reverse Traffic Direction, Edit Street Names, Add Missing POI, and Report Other Errors.
Without say the TomTom One (3rd Edition) has been preloaded with the best maps on the market. The unit now runs on USA and Canada maps version 705.1481 provided by Tele Atlas. When compared to other GPS products on the market I've personally found that TomTom products have the edge when it comes to accuracy and map detail. The TomTom One is even polite enough to warn me when there is a toll road on a calculated route and then has enough courtesy to avoid it if I so desire, I've never gotten this kind of respect from my Garmin Nuvi 200.
The only down side to the TomTom One (3rd Edition) is its battery life. Even with all the upgrades we still only have a 2-hour battery charge that leaves us dependent on the cigarette charger in our cars. Oh well, can't win `em all.
For consumers interested in purchasing their first GPS unit the TomTom One would be perfect if not only for its quality then for its simplicity. Other units might come close but I've found that the TomTom One delivers time and time again.
What's in the box? I'm glad you asked:
- The TomTom One (of course)
- (1) Car Charger
- Documentation Pack (Quick Start Guide, Installation Poster, Accessories Catalog, and Warranty/License Agreement)
- (1) Windshield Mount
- (1) USB Cable
- (1) Adhesive Disk For Windshield Mount (for mounting the TomTom to your dash)
559 of 566 found the following review helpful:
Tom Tom One vs Magellan and Text to Speech Oct 25, 2007
By Ed Osworth
"The Joy Professor"
I replaced a Magellan 4040 with this. The Magellan had text to speech - wide screen - blue tooth and AAA guides. Cost much more.
In my opinion the inexpensive Tom Tom beats the Magellan hands down, even without text to speech.
Text to speech is a great concept but seems to strain the processor to the point that it would sometimes forget to give you street names OR directions. Very bad. I had 2 Magellan's ( I thought first was defective and returned it ) and both would do this. I would much rather hear "turn right in 500 feet" than no instructions at all. Many times I was blocks past my turn before Magellan would announce it. Not good.
Both Magellan's got flaky on me as well. One would need an occasional reboot for a frozen screen, the other would occasionally tell me I had reached my destination when it was still miles away.
Tom Tom has been rock solid.
Tom Tom NEVER misses a turn voice command. They are quite detailed as well unlike Magellan. Magellan says "turn right at Blair Street" where Tom Tom says "turn right in 200 feet than make third left".
POI in Tom Tom is way better in my area than Magellan. It had an espresso stands that only opened 4 months ago near me! Of course results may vary depending upon where you live.
Voice is loud and clear, map colors are changeable, interface is very customizable.
Also Tom Tom guarantees a free download of the latest map for your unit at purchase. Garman and Magellan have very vague policies on that and may charge you for the latest map.
I have owned both Garman C220 and Magellan 4040. I will be most likely be purchasing Tom Tom from now on....
198 of 200 found the following review helpful:
Very good navigation with some caveats Nov 25, 2007
By Wael Khansa
I have been using this one for only 2 days, but having used previous GPS (Garmin Nuvi 350, Mio C310x and Magellan 4050), I can say my navigation experience has been very good so far.
I agree with other reviewers that even without text-to-speech, the voice directions in combination with looking at the map will work just fine. My first trip today went smoothly with the following caveats:
1-When you make a wrong turn (which I did intentionally to test the device) , it tries very quickly (within 5 seconds) to re-direct you in the correct direction. However, unlike the other devices I have tried, it does not notify you that it is "re-calculating" . I personally don't believe it is a big deal as long as it does a good job at putting you back on track.
UPDATE 11/27/07: Even though you do not get a "re-calculating" voice
indication, it does put a message on the screen (2 seconds long) to that
effect. I personally think this is fine since I used to hate having
to hear the "re-calculating" over and over again on some of the other devices I have tried.
2-When driving through side streets, the unit does not display the name of the next street to turn to on the top right corner. It will display the names of major highways and routes only. For example, if I am supposed to turn right to Memorial road in 100 yards, it will not display that street name, but just verbally tell you to tun right. I find this to be a major nuisance, since, in the absence of text-to-speech, I want to READ which street i am supposed to turn to next. I have not seen any other reviewer complain about this. So I hope this is not just my own device. I have been having some technical issue with the TomTom Home 2 software when attempting to download the latest maps, which I will explain below, but I believe this to be unrelated to the side street names issue. I am planning on calling customer service to inquire about this. Having said that, even with the missing side street names, I am still able to follow the screen (the trajectory is clearly marked) as well as the voice guidance without missing a turn.
UPDATE 11/27/07: I called customer service and they confirmed that the device does not show the next street to turn to if it is not a major highway. I just could not believe this device would not show you the next street: any other GPS in the market does so. So I decided to play some more with the features, and discovered that this option DOES exist. All you have to do is go to navigation options under preferences and select the option to display the next street to turn to . It worked. I can't believe it was that easy, yet customer service did not even know this was possible?!
TomTom Home 2 issues:
When I try to use the TomTom Home 2 software to download the latest maps, I consistently get an "internal server error" which prevents me from moving forward with the download. I will call customer service to inquire about this, so I am hoping that there is a quick fix for this. I don't have any issues when downloading other items like POI, voices, and safety cameras....
UPDATE 11/27/07: This is a TomTom web server issue due to high download demand after black Friday. I was able to download the maps successfuly after talking to customer service.
Map Share :
Map share is a great idea, I have tried it , and it is very useful. But Tomtom literature that came with the device indicates that free Map sharing with/from others is only good for one year. So Map Share is not free after all?! Is this an indirect way of getting you to buy updated maps?
UPDATE 11/27/07. Customer service mentioned that there is no one year limit to using Map Share. So I hope they are not bluffing....
Final thoughts:
My 4 star rating is based on the assumption that the couple of issues mentioned above will get fixed . Even with those issues, the device itself is a very solid GPS navigator. It does not give you the frills of a Nuvi 350, but the price difference between those two is in favor of the TomTom. It is so far a keeper.
UPDATE 11/27/07. Based on my 11/27/07 updates, I am happy I made the purchase! I am also growing fonder of the device as I learn about its features (zip code search, intersection search, longitute/latitude search, powerful POI search options, ....). Plus, the TOMTOM Home 2 software allows you to get the latest maps for free (first 30 days). That in itself is extremely helpful. One of my friends bought the Magellan 4050 with Voice recognition only to return it because his own house was not on the map (plus Magellan does not advertise free map updates). The Map Share feature is also very valuable as it is equivalent to a freeware map update software.
98 of 98 found the following review helpful:
The new TomTom, Third Edition Nov 15, 2007
By D. Glover
"mornmoos"
TomTom, Third Edition, is shirt pocket small and light, very loud voice, bright enough to follow in day-light. With a high speed internet and computer, it is easily updateable for free. We put in only an address and it told us the route and name of an art house theater 50 miles away. After four freeway changes, we arrived in the city and it directed us to three restaurants within walking distance and tracked us as we walked in a forest of tall buildings. The fact that it tells you the distance to turn right or left surprised me and made me a believer that 'turn at street name' would not be good, but a minus. You can never see street signs. Driving in heavy traffic gives you no time to decide if this upcoming 'named street' is the one you want. It even took us on a traffic bypass I would not have known about, we bypassed a congested traffic signal, on this eight lane road. WOW! One thing I haven't seen mentioned is because it is clearly telling you what to do; you are able to remember where to turn on the way back without using the TomTom.
Con: Bright enough, but screen could be brighter in day-light. Battery life could be longer.
88 of 88 found the following review helpful:
great product Nov 23, 2007
By skyradek
This is my first car GPS and I don't know who would need more and why. This product does everything I need and the size is perfect - it fits in my jacket pockets easily.
Only one little drawback is that on long trips I can't tell it to use certain roads to use to get to a destination. Of course you still have options to choose a fastest route, shortest etc, but it doesn't solve the "problem". I solved it however by creating some checkpoints in places i needed to go through, so it directed me through these areas.
Also, I found it better when the GPS calls my turns and not the name of the street. The unit tells you to turn a certain distance from the turn and when the turn needs to be made. It is also very easy to see if you need to turn, because the GPS is so precise. It seems to me that the call outs of street names would be more challenging to the driver, but I've never used this option so I don't know how the name call outs work.
I bought it for $149, but i was ready to give $250 for it.
I really can't understand some of the bad reviews here, because some of them talk about things that are not related to this GPS system. Maybe they describe the 1st or 2nd Ed.?
I really recommend it if you're on a budget, and don't need another gadget that comes with mp3 player :)
---
January, 2008 Update:
I just came back from a long trip to California and I can say that this GPS is one of the few gadgets that I don't have smallest regrets for buying. I can't say enough what a huge help this device was for me during this trip. Every time I thought about the money I gave for it, it made me smile, because I would give much more just for renting it for the trip '. Driving around San Francisco and LA was no problem with this unit. But of course there were some small issues that I suspect every GPS has. On one occasion I missed my turn since it was immediately after previous turn. This was my fault since it had told me before about two turns to the left. After I missed it, it asked me to turn left on the next intersection where left turns were not permitted. I consider it a small issue since the GPS is not supposed to relieve you from paying attention.
This GPS shows the addresses very precisely and not like one of the negative reviewers here said "it will not get you there, but it will get you close". It announced that I had reached my destination at the right time. However I had that issue once while driving in Manhattan, surrounded by tall buildings. It knew I was on the right street, but it didn't know exactly where - it happened once though and I suspect other GPS's would have the same problem in similar circumstances.
Text to speech feature is totally, totally useless. I haven't needed it even once. A quick look at the screen plus announcements was enough for me. I didn't even know on what street name I was for most of the time and it wasn't important to me anyway (it is shown on the screen though). I found all my destinations without problem.
While driving on highways the TT1 will often announce to keep left. I found that it doesn't really want you to drive on the left lane and it is just a warning not to end up on the exit lane on the right.
I was driving through highway 101 where there is a construction at one point, blocking the exit. The GPS wanted me to take this exit, however missing it was not a problem. I just drove by it and the GPS recalculated my route quickly, telling me to take the next exit. My girlfriend didn't even realize that the GPS changed my route.
It is kind of funny that some people complain that this GPS takes strange routes to get to the destination. Why would they use a GPS if they knew the route anyway? But it happens to me too. In my neighborhood it tells me to get to the main highway through a Jewish neighborhood that is often full of traffic. However, just a couple of clicks on the screen (avoid part of the route) puts me on the route I always take. But even that is not important. Just turn to the next street and the GPS will recalculate immediately (no clicking required). However, on Saturdays this is the best route though', since there no traffic at all.
Maybe on my trip I didn't always have the fastest route, but who cares. I always found my destination and reached it pretty quickly.
About points of Interests:
I found all I needed, however I didn't need many. It seems like it has all the gas stations though. On two occasions, while driving on a highway, away from the nearest town, we got craving for McDonald. It found a couple on the route. After about 20 minutes highway driving we were eating. So who cares if maybe we missed one that was somewhere closer and the GPS didn't know about it.
Many people here write negative reviews comparing TT1 to other more expansive units. Just keep in mind that GPS will not plan your life for you. I got a feeling that those people complaining about TT1 and its POI, would complain anyway about details. Maybe it should show every store in America and their open hours. What about restaurant's menus. I'm sure someone will catch this idea'.
Now I just can't imagine how I drove a year ago in Arizona with my girlfriend with a bindle of printed out maps'.
If you used printed maps until now, just go ahead and order this unit. Just don't order the one with white screen issue.
See all 755 customer reviews on Amazon.com
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