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Most Helpful Customer Reviews
30 of 31 found the following review helpful:
 Very, very pleased May 23, 2007
By Karen Bogaert
I read all the comments of those who had ordered the pieces and decided that I would take a chance on this set and I couldn't be happier. I tend to be leary of ordering bulky items like this since returning would be a major hassle, but I won't be returning my set. The color of the set is a very dark chocolate color, borderline black. After reading some of the comments, I was concerned that the aluminum slates might be flimsy, but I am happy to report the slates are solid and not flimsy at all. I also was very impressed with how the set was shipped. The chairs come as a set in one box and shipped by Eagle USA. The sofa comes in a very large box. The packaging by Strathwood is very well done and completely protected with the very thick cardboard box. Even tho there is no assembly, it still took me 30 minutes to take all the wrapping of the sofa and chairs. I have to agree with other comments that the cushions do not appear that they will last very long (time will tell), but that was the least of my worries when ordering this set. I do recommend Scotchgarding the fabric.
13 of 13 found the following review helpful:
 Aluminum base is great, cushions are not Apr 08, 2008
By Love being Outdoors
I've purchased a few pieces of this Strathwood Falkner set. I received 2 of the dining chairs before I received this 2 Seater.
The Good - The aluminum base is sturdy and good-looking and looks like it will last. And the design is beautiful.
The not so good -
The base is not black as stated, but a dark brown/gray. I prefer this color over black, but not so good for someone trying to match black.
The cushions leave a lot to be desired. First, they aren't even near the color or fabric as on the dining chairs. The fabric on the dining chairs is a thin basic smooth off-white canvas type material. The cushions on the 2 seater are almost light peachy yellow in color and a more tweed, textured material. I did think that at least the cushions would all match! And the quality is only so so on the cushions.
The sizing is not quite as stated. I am putting this in a small space and every inch counts. It says it's 29 inches deep but put flush against the wall it comes out 33 inches.
I would buy this again but I would plan to replace the cushions.
16 of 18 found the following review helpful:
 piece of junk Sep 05, 2007
By A. Storfer
"musiklover999"
Despite the other positive reviews on this sofa, it is poorly made. Although it looks nice and like more expensive outside furniture, mine broke in less than a week. The metal just split on one of the legs. Just for the record, I weigh 150 lbs, so it wasn't an overloading issue. Anyway, amazon was great about returning the item, so that's a plus. I've been beginning to learn that you get what you pay for, so I just went out and bought a sofa from pottery barn. Couldn't be happier with it.
8 of 8 found the following review helpful:
Quality is lacking...needs weld reinforcements at stress points. Jul 25, 2009
By J. Buser
"4kids2love"
We ordered 2 of the three cushion sofas on 7/19 to create our own
L-shaped seating for our screened-in porch. The gentlemen arrived from Ceva (shipping company) on 7/25, unloaded it off their truck, unpacked it and moved it onto our screened-in porch. They left with the boxes and most of the trash.
We took the rest of the packaging off the sofa frames and the cushions out of the plastic wrap and discovered that we had the wrong "seat back" cushions. They accidentally sent loveseat cushions. (Seat cushions were the correct size.) That was a little annoying, but we were certain that could be taken care of with a quick phone call.
While standing back to appreciate the new look for our screened-in porch, I noticed the left front leg on one sofa seemed off-kilter. On closer inspection, we discovered the weld on the leg was severely cracked. We inspected all the leg welds and found that one leg on the other sofa was also severely cracked. So both sofas were defective. We called the shipping company (Ceva) because the men who had unloaded our sofas had literally JUST left our home. Ceva said we had to work it out first with Amazon. We talked to Amazon who were very apologetic and said they would begin working right away on the return. They offered another set at no additional cost or to return this set with a full refund, including shipping. I think we were waivering at first, but feel that it would be better to spend the $800 on a better quality sofa than get two for this price -- knowing that the welds don't appear to be reinforced at the stress points.
We REALLY want to like this set because they look gorgeous out back. But if the welds aren't reinforced at each stress point, then how long will they last without cracking? Not sure if they were cracked before they shipped or during shipping, but cracking SHOULDN'T be an issue.
8 of 8 found the following review helpful:
 Leg already broke Oct 28, 2007
By Relaxing on the Deck
I loved the deep seating sofa immediately. It is so relaxing. The white cushions are very forgiving. Unfortunately one of the center legs has alreday broken at the weld line.
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