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HomeClearanceStep2 Tag-Along Trailer Plus (Willow Green) |
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|  | | | Customer Reviews: | | | Average Customer Review: ( 17 customer reviews )
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Most Helpful Customer Reviews
7 of 7 found the following review helpful:
 Tag along Apr 06, 2009
By H. Cannon
Great concept and works well. One thing that I didn't notice until I got it was that children were not supposed to ride in it and that was why I had bought it. I wish that had been more prominent in the description of the product but ultimately it was my fault for not noticing that.
3 of 3 found the following review helpful:
 Step 2 Tag Along Trailer Aug 04, 2009
By Busy Mom
I was excited to see that Step 2 made a trailer for their wagon (which we already owned). I ordered the Tag Along Trailer for my wagon hoping to be able to use it over the 4th of July weekend.
When it was delivered my almost 3 year old and I excitedly waited for Daddy to get home and put it together. However, when my husband got home and started to assemble the trailer he noticed that the two "axle bushings" were not included in the bag of parts. It also appeared that our new trailer might have been a returned item since the bag of parts had a hole in it. Unfortunately, the axle bushings were necessary and the trailer could not be assembled without them. I will not forget the sad look on my little boy's face as he helped my husband drag the box and partially assembled trailer back into the garage.
Since it was now July 2, Thursday before a 3-day weekend, and after business hours on the East Coast I had to wait until Friday morning, July 3 and a holiday for many companies, to call Step 2. I sat on hold with them for about 1/2 hour before I finally got a message saying the offices were closed but I could leave a VM that would be returned on July 6. Of course I was more than a little mad at Step 2 and madder that I couldn't get a hold of them to fix the problem in a timely manner.
So, I called up trusty old Amazon and the super polite customer service agent said he would immediately ship another trailer out to me. Unfortunately there was no way it would get to us in time for the long weekend and he was more than apologetic.
Once the replacement trailer came it worked great. My kids love it and we can put picnic baskets in it, toys or whatever.
Long story short, awesome product, I would recommend it. Make sure you buy it from Amazon in case Step 2 is up to their old tricks and allow for extra time in case you need it by a certain date.
3 of 3 found the following review helpful:
Tag along trailer a must Jun 27, 2007
By J. O'Neal
We have two kids 1 and 3 yr old and I can't imainge not having the trailer with the wagon. It is great to be able to have room for both kids to ride comfortably in the wagon and still have room for the diaper bag and a cooler. We go every week to watch my husband play softball and the wagon and trailer makes the hike to the fields easy with both kids. The trailer attaches securely to the wagon and yet can be removed quickly. The trailer can be transported and stored in basicallythe same space as the wagon. We have room to carry both in our explorer and still have room for coolers etc. I am sure we will use both the wagon and the trailer for many years.
2 of 2 found the following review helpful:
Get's the job done, but........ Aug 23, 2007
By David W. Cornett
It makes the wagon a little hard to handle in tight spaces due to minimizing the turn radius. I also was shorted some hardware; the number that Step2 gives you to call was helpful but the person didn't understand what I was asking for and sent the wrong part. Overall I'm satisfied with the product.
1 of 1 found the following review helpful:
we really like our wagon trailer Sep 04, 2011
By Darcy Travelbee
We really like the wagon trailer. As a mother of b/g 22 month twins, it gets used alot. We even take it to Menards and Home Depot. They love to be in their wagon and the trailer allows me to take them by myself. I just put my purse and diaper bag or toys in the trailer and off we go.
One thing. The directions to attaching this thing SUCK!! My husband and I struggled to get it together. We ended up throwing the directions away and figuring it out on our own. I am not going to lie we cussed trying to get that thing together!
See all 17 customer reviews on Amazon.com
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