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| | Customer Reviews: | | | Average Customer Review: ( 69 customer reviews )
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101 of 105 found the following review helpful:
 New Sony 3D KDL-55NX810, Excellence Oct 14, 2010
By D. Mcdermott
Just received this new Sony and it is everything Sony claims it to be. Absolutely the best picture I have seen in a LCD TV and better than my 3 yr old 46XBR4 that had the fluorescent backlighting. This NX has a dynamic(local dimming) edge lit LED, and the contrast and blacks are excellent. The 3D is stunning with little ghosting, even with 3D set for max effect. I coupled this NX810 with Sony's new Blu-RAy S770, and the picture is stunning, as good or better than any theater, and better than my previous LCD TV combo. I have noticed that the NX810 could be brighter. I find myself using the 'vivid" picture setting during the day as the TV display was darker than desired when using standard or custom and lacked bright colors. As such, I can not use the cinema scene setting or theater mode during daylight and some DVDs with lots of 'dark scenes' do not show well with simulated 3D during daylight periods
My one complaint is that the sound is not what you would expect from a $3K new Sony. The sound is a cheap sound(tinny),and did not meet by expectations since it has 3 speakers built-in. I ended up adding on the $359 NX810 optional stand (Bushin)(SU-B550S) that includes a better 2.1 sound system to compensate. This one option proved to be worth every penny as the audio is now full and deep.
I am still playing with the video settings, but I have noticed that imperfections of the incoming signal are much easier to discern than my previous LCD. In fact on the same broadcast, a bad shimmer in the background, will go away and a brilliant fine detail picture comes on when they shift cameras like in a news broadcast
This NX has wired Ethernet and wireless connectivity, and the streamed HD video from Amazon is excellent. In order for you to stream Dolby 5.1 audio, you must select 'audio system' on speakers to output 5.1 to your surround sound amp or you will only get PCM. The NX has LED edge lighting but with local dimming and it results is great contrast. Not sure if the HX909 full LED array backlighting would result in a much better picture.
I also am very happy with the 3D effects. Playing a movie made for 3D, gives you great 3D depth effect, almost as good as the theater. Using simulated 3D on my Avatar Blu-Ray disk resulted in good 3D but the depth was not as good as the movie theater. Trying simulated 3D on sports also added depth to many scenes, especially the football if the camera angle was right.
You can buy this TV with a free bundle (various vendors offer the free bundle) that includes everything you need for 3D (transmitter + 2 glasses), plus the bundle gives you a 3D Alice + HDMI cable. So, with the bundle you get everything the LX900 has AND with better picture since the LX is only edge LED with no local dimming.
Overall very happy with this purchase. My only complaint is the "tinny" sound-probably because the speakers are on the backside of the TV and directed either backwards or down as compared to my old XBR4 which had great audio quality and had speakers on either side
39 of 40 found the following review helpful:
Gorgeous Television Dec 13, 2010
By Rebecca Morn
"Technowitch"
We bought this Sony Bravia NX810 to replace an older Hitachi 1080i HD-DVI projection TV, one which never failed to dominate and totally overpower any room in which we put it, because the cabinet was so huge. Even moving it from one house to another required partial disassembly, and both pieces were mega-heavy. Three factors went into our decision to shop for a new set: We didn't want to move the old one again, save to load it onto a donation truck. Second, although still functional, we were noticing some loss of contrast and fuzziness that no amount of convergence adjustment or cleaning could fix.
Finally, Amazon's holiday 'Cyber-Week' discount pricing and combination bundle deals (3D accessory kit w/Alice 3D AND a 160GB 3D-capable PS3, both free) were way too good to pass up.
So in my usual meticulous way I checked out all the offers of comparably-sized sets on Amazon, as well as reviews online, and I even made a trip to our local Costco to check out their display sets, so I could see for myself the difference between regular LCD, edge-lit LED LCD, plasma, and DLP televisions. Of all of them, it seemed to me the Sony KDL-55NX810 blew the rest away, with only a few of the plasma models coming even close. Between the Samsung and the Sony 3D set-ups there in the store, I felt the latter had the superior 3D effects and shutter glasses, plus overall the Sony looked to be the better quality.
Unlike some folks who bought through Amazon, we had no problem with the Pilot freight shipping. They arrived right within the scheduled time, unboxed the TV, attached it to its base and put it on the cabinet we already had set and ready for it. I had done some prep work, and have a highly customized home theater set-up, so for testing I just took our older Sony blu-ray player and hooked it directly into the TV with an HDMI cable. Having read here about some of the problems of dead sets on arrival or display issues, I'd decided it was only prudent to ensure proper functioning BEFORE the installers left. There were no problems or issues in the TV itself; later I'd find some oddities with the HDMI connections which I now suspect were either cable and/or hand-shaking issues.
Pros:
- Beautiful, sharp, bright picture, with a high degree of customization possible for personal preference, room conditions, and even decent automatic adjustments based on what the TV thinks you're watching
- 3D was even better than what I sampled in the store, although it does take a little getting used to. Very nice with video games, and good with movies. (We don't have DirecTV, so I can't comment on their 3D programming.)
- Surprisingly wide viewing angles without any distortion or drop-off.
- Integration with other Sony equipment is seamless, so much so that I sometimes have to check to remember whether I'm controlling the TV, or the PS3, or our older no-feature Sony blu-ray player. The TV can even turn on/off and control the volume of our home theater receiver through the HDMI line.
- No problem getting the TV to connect to our home wireless-N network, and the signal is strong enough to stream Netflix without interruption or quality down-stepping. Nice feature about the NX810 is it has wireless and wired Ethernet built right in.
- The provided Sony remote control is pretty nice and well laid out, but has no learning capabilities. (I suspect my spouse is getting me a new universal remote for Christmas...).
Cons:
- Some HDMI set-up issues for us. Our Denon receiver is supposed to be able to route full HDMI signals to the TV, and to support the latest HDMI standards (including 3D), but it doesn't -- TV says there's no signal. So I connected all our equipment directly to the TV instead, and that helped, and I can get the receiver to work, but reliably only after I added an optical cable to serve as audio return -- which isn't supposed to be necessary either. I've ordered a better/newer HDMI cable to see if this helps. Meanwhile though, the TV does manage to control volume and power on/off for the receiver through the HDMI connection. So I'm still puzzling this one out; if folks have any suggestions, I'd love to hear them.
- Didn't like the motion-flow default settings. As other reviewers mentioned, while it might appeal to some, it tended to make TV shows and movies look weird and soap opera-ish. No other way to describe it, just that it didn't seem natural.
- As other reviewers have noted, the built-in speakers are rather weak, tinny, with little bass. You can get better sound out of even a hundred dollar 2.1 computer speaker set. Really Sony? Why not include an inexpensive passive sub-woofer with the TV, and beef-up the built-in audio power and speakers just a little? It's worth noting however that none of the thin-screen TVs I checked out had what I'd consider home-theater quality sound.
- Internet video streaming does require a high-speed broadband connection.
- There just aren't that many 3D movies out there yet, and a few of the high-demand ones are locked into ridiculously long exclusivity deals. (I'm looking at you Panasonic: Your reportedly year-long "Avatar" lock-in actually made me -less- likely to buy your product, not more, because I found the exclusion deal personally offensive, even though I really want to see that film in 3D again.)
- The 3D glasses are somewhat on the heavy side, but this is the case with any shutter glasses. When watching 3D movies, you might want to take breaks, at least until you get used to wearing them for extended periods.
Recommendations:
- Do have the location ready for when the installers arrive, that way you can have them set up the TV and you can really check to make sure the TV is working right. Don't let them leave until you're certain you're satisfied with the TV. Fact is though, no matter where you buy it, there can be problems during shipping and/or delivery.
- Try to buy big-ticket items like this from stores and vendors with a no-hassle returns policy. Amazon's is great, with 30 days to decide whether you like the TV or not, or to uncover product defects.
- If you don't have an existing home theater audio set-up, I do recommend getting one of those powered TV speaker cabinet-stands they sell, or else a nice 2.1 Harmon-Kardin (or comparable) computer speaker set and hook those up to the TV, either through the audio out in the back or use the headphone jack.
- If you have kids or rambunctious pets, absolutely do ensure the TV is either attached to the wall using a VESA-standard mount, or that the table-top mount is fastened/screwed to the supporting cabinet. It's an important safety measure.
- Check your HDMI cables. Although older cables will usually work, there can be performance and feature issues with old or low speed ones. It's essential to use a high speed cable between your 3D blu-ray player and the TV. (Hint: Use the cable that comes with the 3D accessory kit for the 3D blu-ray to TV connection. It's guaranteed to work.)
- Make sure to go through all the papers and fliers that come with the TV -- we discovered among them a number of unadvertised special promotion items, including several free PS3 3D games (free for download, enter a scratch-off code) and two bonus 3D blu-ray discs (Bolt (yay!) and Michael Jackson (meh)) just for registering our set online with Sony, plus subscription offers for Netflix, Hulu Plus, and more.
Would we recommend this TV to a friend? Yes, definitely.
On edit, August 18 2011: Well, we've had the set for eight months now, and continue to be very happy with it. Nearly all of the audio problems I reported before were apparently HDMI cable-related, but here's the thing: I was always using the correctly rated cables. It's just that some work between one device and another, but move them to a different device and they don't. Or just never properly at all. Anyway, if you get audio cut-out problems or failure for devices to be recognized, my recommendation now is always "get another HDMI cable."
47 of 50 found the following review helpful:
 Disappointing Initial Experience Dec 09, 2010
By G. de Simone
I'm writing a review for the second unit that I've received from Amazon, since the first one was damaged on arrival. Before getting into the details of the TV itself, the first nasty experience I can report is with Pilot, the company that Amazon contracted for the delivery. They seem to handle products in a rough manner, and Sony certainly didn't package the TV to handle that kind of abuse. The glass surface that covers the display is pretty but very thin, and as such it shattered easily when the box was mishandled. I would recommend against buying this set unless you can get a different shipping company to deliver it to your home.
Moving on to the actual unit, here's the Pros:
- Stunning design. It is easily the prettiest TV in its price range. It doesn't have ugly, useless, transparent borders or colored bezels that glow or simply waste space. It is also reasonably thin, but nowhere near the paper-thin stuff you see from Samsung.
- Great menu navigation. This TV uses the standard cross-bar navigation I have first seen on the PS3, but somehow it works a lot better than on the console, perhaps because there are fewer items to scroll through, and they are easier to understand.
- Great image quality (minus one nasty problem I'll discuss later). It doesn't look any better (or worse) than a comparable set by Samsung or LG, but Sony's implementation of motion-blur reduction ("motionflow") appears to be much better than what I've seen on Samsung TVs. On other sets, people normally turn this feature off, and it gained the dubious nickname of "soap-opera effect". On this TV, the feature seems to work as advertised, and it doesn't get too much in the way (and, it can always be turned off).
...and here's the more disappointing aspects of this set:
- When the TV is on, it shows two dark spots (more like black clouds 1 inch in diameter). The black spots show only over bright images, and you would not notice them over a dark background. This is a defect that seems to be common for this particular model. It's very disappointing because it appears to be caused by a design problem in the TV itself, and shows poor product design. There are two round "objects" inside the TV (pegs/screws/whatever) that are dangerously close to the panel. The constant vibration that happens when TV is shipped cross-country causes these objects to poke the screen from the back, damaging it. The black spots caused by them have an irregular shape, but are always at the same locations: roughly mid-left and mid-right. In my own unit, you can gently tap the TV from the back to see these two round shapes pressing against the display (no other area of the TV shows any feedback when tapped so delicately). Needless to say, Sony will have to send a repairman to fix it, but one worrisome aspect of this design flaw is that it may be a problem that can be triggered rather easily. If you end up buying this TV as I did, I would recommend to keep the original box and not to stuff it inside your average moving truck on your next move. I would also recommend *against* laying the TV down flat during transportation. Unless one knows exactly how the TV looks like on the inside (and I'm not about to break mine just to find out) it would be hard to guess how easily those two round pegs can shake up and down and damage your display.
- There is practically no bass coming out of its speakers. If you're listening to speech, the quality is great but you'll miss out on movie soundtracks, explosions, etc. Given that the TV is not as thin as many comparable sets by Samsung and LG, I was really hoping Sony was using the extra space to cram a bit more power in the built-in speakers. If you plan to hang your TV on the wall (after all, it looks stunning) you will probably be disappointed unless you hook it up to more powerful speakers, and none of those look quite as good as the TV itself.
[UPDATE BELOW]
I'm finally able to update my review, since the repair guy working on behalf of Sony finally fixed the TV. In the process, I got a chance to look at innards of the TV in great detail, which had some surprises. Here's some useful information:
- The speakers included with the TV are indeed extremely small, but I was told by the repairman that they are fairly standard for a TV this size. The obvious design tradeoff of making TVs thinner is that there just isn't any room left for audio components.
- The built-in WiFi connectivity is given by a tiny device that looks very similar to those installed in desktop PCs. The antennas are placed at the bottom of the bezel, one in the middle of the TV and one towards the bottom-right edge.
- In what seems like a very silly move, the replacement panel sent by Sony is really not just the panel itself. It is 90% of the TV. The replacement includes the whole front glass (which is not detachable from the panel itself) as well as a logic board. The "repair" involves ripping out components from your old TV and the plastic cover in the back, and slapping them onto the new panel.
- The repair was "interesting" because the new panel came with its own T-Con board, but this board refused to communicate with the logic boards ripped out of my first set. The repair guy had to swap these T-Con boards too, and I'm not sure if there is a quality difference in the output of the TV using one board design with a display that is different than the one originally installed at the factory.
- The replacement panel was manufactured by the same company, but it did not have the same product code. No big-name brand was recognizable on the back, but this discrepancy might explain why the included "T-Con" board wasn't happy and required swapping.
- It seems pretty silly that Sony chooses to incur labor and bureaucracy costs rather than simply replacing the TV. Keep in mind that the repairmen aren't Sony employees: they come from a local company that fulfills these support requests on behalf of Sony. The company that was sent to me was called Stereo Component Services (from Boston) and did an excellent job.
- Finally, the image generated by the replacement panel looks comparable to the first one, sans the nasty black spots. If you end up buying this set I sincerely hope yours will just come in perfect working condition. My TV, after all the work performed on it, is really not the same on the inside as one that is factory assembled, and who's to say after that "T-Con" board swap that things are working exactly as they should.
Having played with the TV in working condition for the first time, I have now upgraded my rating from 3 to 4 stars. The reason is that with a display quality comparable to other brands (LGs and Samsung, specifically), the Sony menu system in my opinion beats them hands down. I compared it closely with a new set from LG (which is a great set by all other means) and I came away appreciating the less-cluttered, down-to-the-point approach of the Sony. The LG had giant tacky icons and a slower input selection method, and it was organized in a less logical manner.
50 of 59 found the following review helpful:
 Picture is sensitive to viewing angle, very disappointed Dec 23, 2010
By Cory
Watch Video Here: http://www.amazon.com/review/R14O8R60V9ERSX I have a 46" Samsung LN46A650 which I have owned for two years and been very pleased with, but I was looking to get another TV so I could move that one to another room. I wanted to get one that was bigger and was actually looking to get another Samsung, but then I found the Sony with a $1000 online coupon. When I saw that it was Sony's top 55" model and all of the spectacular reviews on Amazon, I thought I had found a major steal. However, when I set it up and turned it on, I was highly disappointed when I noticed how badly the colors change when I change my viewing angle. Depending on which side I am sitting, the colors on the opposite side become washed out. I watch a lot of basketball, and the colors on the court are uneven with the colors on the far side being significantly lighter. At one point, I paused it on the starting lineups using my TiVo, and it showed colors below the players that was supposed to be uniform. However, the colors were clearly showing up in different shades. If I moved from one side of the TV to the other, the effect was reversed. I am not sitting at a steep angle either, just on opposite ends of my sofa. If I view from the center, both sides are more washed out than the center, although not quite as badly. I am not certain if this problem is just inherent of a TV this size or if mine is defective somehow. I don't see how the effect could be this pronounced, but nobody else has a problem with it or at least mentioned it. For a TV this expensive, I definitely would not expect it to have this problem, especially considering my cheaper two year old TV does not.
16 of 17 found the following review helpful:
Excellent Nov 24, 2010
By Chad
Received this set yesterday. Exceeds all expectations upgrading from a still very nice 2 year old touch of color 52 inch Samsung.
Image is wonderful, deep blacks and smooth refresh rates. Haven't had the chance to play with the 2d-3d conversion or any proper 3d at all.
User interface is brilliant compared to the Samsung set i've been using. Very responsive and quick menus.
Pictures do not do this tv justice. You really have to see it in your living room to appreciate how beautiful the design aethetics are. Full glass front, no plastic bezel. Solid feeling in every aspect. Easy to put together.
Not currently mounted but it looks to be easy enough if needed.
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